This video shows how Tameside Strategic Commission (the local council and clinical commissioning group) worked to ensure that far more military veterans were properly registered with their GPs, so they could access the full range of services available to veterans. This work was developed from engagement with the local veteran community. Reports that veterans were experiencing difficulties in accessing healthcare services prompted Tameside Armed Services Community to contact the CCG and other local organisations so that they could work together to determine how to tackle this.
There’s a detailed explanation of how Tameside MBC and Tameside and Glossop CCG worked with military veterans in our document Tameside’s partnership approach to improving recording of military service in primary care records: Guidelines, overview and learning 2019 which can be found at www.tameside.gov.uk/armedforcescovenant.
There’s also a poster which can be downloaded and displayed to encourage veterans to register with their GPs, and to ask them to code this on their healthcare notes. This is because under the Armed Forces Covenant a veteran’s military health records will then be requested and transferred to the veteran’s new doctor or healthcare provider. Where a veteran has an illness or medical condition which has been caused by their time in the service, or which occurred while they were in the military, they may be entitled to a shorter hospital waiting list. Also, with their patient’s consent the GP may be working with other support organisations who can provide the veteran with additional services.
In producing this video and the associated document, Tameside MBC was a recipient of NHS England’s Sharing and Celebrating Patient and Public Involvement in Healthcare community grant.
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