SMART HOTEL TECHNOLOGY - IS PERSONALISATION DEAD IN HOSPITALITY? Discussing personalised hotel stays

Let us know your thoughts in the comments below. Do you expected a personalised experience when you are in a hotel?

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The HotelTCS Hospitality Technology VLOG. James contributed to FunnelTV recently, and here we discussed personalisation in Hospitality. Do customers expects a personalised experience, or don;'t the really care? What are the blockers?

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